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Frequently Asked Questions

1.    Is the pottery frost proof?

Our outdoor pottery is frost-resistant. Pottery is high temperature kiln fired at 1200/1300 Degrees C. Care should always be taken when planting to ensure proper drainage. The Indoor Collection should be brought indoors during cold winter conditions.

2.    What colors are available?

We have a broad range of colors to offer and will supply availability upon request. We may have colors available that are not shown on the website so always ask. We continually bring in new colors/styles throughout the year to provide you with a wide variety of pottery choices which will change throughout the year.

3.    What is my minimum order?

We prefer a stocking dealer opening order to be $1,000, but smaller orders can be shipped, no minimum on reorders.

4.    Shipping costs/Delivery?

We will be happy to quote you a rate based on your location. We use our own trucks for deliveries as well as various common carrier via LTL freight. We always welcome your pickup at our warehouse and will be happy to help you arrange for pickup.


5.    How do I place an order? 

Simply call our toll free number 1-866-354-4300, fax order to 828-687-6045 or email to info@potterymarket.com


6.    Don't know what to order (or have the time)? 

No problem, we will be happy to help you put together an order.  In fact, many of our customers prefer this.

7.    How do I get price list and/or obtain a catalog? 

Please complete the information requested on the "Request Information" section on the left side of the page.

8.    What if I am an individual just interested in obtaining some of your products? 

We will be happy to refer you to a retailer in your area to see our line.

9.    What styles are available? 

We will either email or fax you an availability list upon request.

10.     How soon will my order arrive?

We can generally ship within a few days of getting your order.  Spring is our heaviest shipping time so order early whenever possible.  We can also accommodate special rush orders-just ask.  

11.    Is there a .pdf version of the catalog I can download? 

Yes, click the image or link below.

2016-PM-Catalog_Web-Viewing-1.jpg

The Complete Collection 2016

 

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